What is the main goal of Business Process Reengineering?

The main goal of Business Process Reengineering (BPR) is to dramatically improve operating effectiveness. BPR focuses on analyzing and redesigning workflows and processes within an organization to achieve significant improvements in critical measures of performance such as cost, quality, service, and speed. This approach often involves rethinking how work is done and implementing transformative changes rather than merely making minor adjustments to existing processes.

By striving for dramatic improvements, organizations can enhance their competitive advantage and responsiveness to changing market demands. The emphasis on "dramatic" rather than "incremental" change is what differentiates BPR from other process improvement methodologies, which may focus on fine-tuning existing processes rather than reconfiguring them entirely.

The other choices do not capture the essence of BPR's objectives and focus. For instance, maintaining existing processes is contrary to the reengineering philosophy, which seeks to challenge and overhaul current practices. While workforce size may be impacted by process changes, reducing workforce size is not a primary goal; instead, the aim is to optimize processes which may lead to a more effective allocation of human resources. Additionally, while technology integration is often a component of BPR initiatives, the overarching goal remains the significant enhancement of operational effectiveness rather than just incorporating technology into operations.